Be who you say you are
Your profile, photos and listing describe the experience a guest will actually have. Prices include tax and there are no hidden charges.
Reply quickly
Answer booking requests and messages within 24 hours. Guests plan trips around your reply.
Honour every booking
A confirmed booking is a promise. Cancel only when you must, and tell the guest as early as you can; late cancellations count against your rating.
Keep guests safe
Follow local safety rules, carry the insurance and licences your activity needs, and tell guests in advance about anything they should prepare for.